Privacy Policy

Last updated: November 15, 2025

Welcome to Hanoi Motorbike Rental and Sale ("us", "we", or "our"). We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our website (the "Service").

1. Information We Collect

We only collect information that is necessary to provide our services. This may include:

• Personal Information: When you contact us for a motorbike rental or sale (e.g., via Zalo, WhatsApp, or email), we may collect your name, phone number, and email address to facilitate communication.
• Rental Information: For rental agreements, we may require a copy of your passport or ID card and a deposit, as stated in our Terms of Service.
• Usage Data: Our website may collect anonymous data about your visit, such as your IP address and pages visited, to help us improve our service. This is done through standard analytics tools.

2. How We Use Your Information

Your information is used solely for the following purposes:

• To respond to your inquiries about our motorbike sales and rentals.
• To process your rental agreements and manage your booking.
• To provide customer support.
• To improve our website and services.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We will not share your personal information with anyone, except in the following limited circumstances:

• Legal Requirements: If required by law or in response to a valid legal request by public authorities.
• Service Provision: To complete your rental or sale transaction (e.g., for paperwork).

4. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Third-Party Links

Our website may contain links to third-party sites (like Zalo, WhatsApp, Facebook, and Google Maps). We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us via Zalo or WhatsApp at +84942467674.